Stage 3: International Back Office Database Management


Provide “behind-the-scenes” database management and transaction processing, including security steps taken to validate an applicant’s biometrics, demographics, photo and documents.

  • 1:N Facial recognition matching
  • 1:N AFIS
  • 1:N Iris recognition matching
  • Data analytics
  • Database management
  • Fraud investigation and case management tools
  • Issuance management & workflow
  • Resource management and scheduling
  • Secure inventory management

Back Office Database Management Glossary:

  • 1:N Facial Recognition Technology (Biometric Fraud Screening) – The comparison of all new photos taken over the course of a day against all others in the DL/ID database to identify potential cases of multiple identity fraud.
  • 1:N AFIS – Compares applicant fingerprint image to all other fingerprint images in the database to identify instances of possible fraud related to multiple identities.
  • 1:N Iris Recognition Matching – Compares applicant iris images to all other iris images in the database to identify instances of possible fraud related to multiple identities.
  • Data Analytics – Toolset for determining database trends related to customized criteria.
  • Database Management – Development and ongoing management and maintenance of the database infrastructure related to transaction and personally-identifiable demographic information stored in credentialing databases.
  • Fraud Investigation & Case Management Tools – Toolset and reporting functionality for identifying, managing, and adjudicating or prosecuting potential fraud.
  • Issuance Management & Workflow – Allows credential issuers to establish “gates” (data verification, facial portrait matching, etc) applicants must clear before a credential is produced. The process provides visibility across the entire issuance process, allows staff to identify and address any bottlenecks and backlogs, and enhances the efficiency of the entire issuance process.
  • Resource Management & Scheduling – Back end solution for managing staff workload and coordinating front office staff scheduling.
  • Secure Inventory Management – Combination of technical solutions and operational protocols that help ensure the security of materials used in the manufacture of secure IDs.

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Resource Library

Learn more about our secure credentialing solutions from our growing list of resources with topics that include:

  • Motor Vehicle Testing
  • Document Authentication
  • Value-Added Solutions and more