State & Local Secure Credentialing Process
The below reference model and best practices diagram will provide assistance through our complete secure credentialing process.
L-1 solutions are modular and can be used alone or together to form a complete identity management system.
Looking for a specific solution or product from a certain stage? Click on the below links for detailed lists of each of our offerings:
- Remote Services – Reduce wait times by empowering applicants to initiate the enrollment process online or or process routine, labor-intensive tasks at a kiosk. Online appointment scheduling optimizes staff operations by reserving times and assigning resources.
- DMV Enrollment & Front Office Processing – Implement a complete solution to efficiently and securely process applicants. Integrate front office with remote services to accelerate in-office enrollment.
- DMV Back Office Database Management – Provide “behind-the-scenes” database management and transaction processing, including security steps taken to validate an applicant’s biometrics, demographics, photo and documents.
- Secure Credential Production – Flexible solutions for any production method of your choice for an ideal combination of security, efficiency, durability and convenience.
- Stuffing & Mailing Services – Insert and mail centrally produced IDs to each applicant’s address.
- Post Issuance – Use the secure credentials with optimal security card design and features for a variety of different applications. Facilitate inspection of secure credentials to validate the ID’s authenticity, and match the person to the ID.
Additional Value-Added Services
Looking to reduce costs, increase security and enhance customer service? Check out these new offerings from L-1:
- Customer Service Training- Refine customer interactions with comprehensive training that blends core service skills with tools to manage customer interactions.
- Fraudulent Document Identification Training- Detect and prevent the use of fraudulent documents with comprehensive, customizable knowledge and training tools.
- Communication Service- Assist Public Information Officers through customized copywriting and design services for public educational campaigns.
- Privacy Policy Assistance- Develop, document and communicate agency privacy policies.
- Security Audit Service- Protect critical DL/ID issuance systems, safeguard citizen data, and meet the anticipated requirements of REAL ID.
- Web Hosting & Content Management- Manage the DMV agency’s policy management, public website and optional integration add-ons.
- Workflow Optimization- Speed application process with workflow and business process.
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Resource Library
Learn more about our secure credentialing solutions from our growing list of resources with topics that include:
- Motor Vehicle Testing
- Document Authentication
- Value-Added Solutions and more
