Biometrics Division Customer Support
Email: L1BDSupport@L1ID.com
US Phone: 1-888-435-7439
Intl Phone: +1-952-945-5512
- Biometrics Division Automated Software License Delivery
- ABIS® System
- BioEngine® SDK
- BioLogon® Software
- DFR® and BioTouch® Single Finger Readers
- FaceIt® SDK
- HIIDE™ Series 4
- HIIDE™ 5
- IBIS Mobile Identification
- Iris Technology
- PIER™-T
- TouchPrint™ Live Scan Systems
Biometrics Division Customer Support (Canada Operations)
Canada North
Email: comnetix-sysops@l1id.com
Phone: 800-463-3073 for 24 hour support
- ACIIS (Automated Criminal Intelligence Information System)
- CAPS (Civil Applicant Processing System)
- IntelliBook, IntelliScreen
- IntelliServ™, OIS (Open Image Server)
- RICI (Repository for Integrated Criminalistic Imaging)
Canada South/East
Email:eaglesupport@l1id.com
Phone: 770-834-5283
Toll free: 800-223-4773
option #2 for 24 hour support
- Eagle Advantage (Eagle*Net, Eagle*Archive)
- GCIC
- Live Scan Systems