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Identity Solutions for Motor Vehicle Agencies

MorphoTrust® Scheduler

 

Added convenience and service for your customers
 

MorphoTrust Scheduler makes the process of appointment scheduling easy -- handling virtually any appointment scheduling situation, giving you the power to choose from a variety of configurable options. The rules-based application helps you to effectively manage all available resources, people, facilities, even equipment. Scheduler can be used as a customer-facing web tool for self-service, and it also integrates nicely with MorphoTrust EZ-Visit to facilitate easy appointment-setting online, and/or it can be used by your Call Center staff to schedule appointments by phone.

Access to Scheduler is secured by username and password authentication. Once logged in, our roles-based security model controls access to all system functions, including the ability to view or edit data on a field-by-field basis. System Administrators can build appointment types and assign rules, add/delete/modify resources, locations and business hours, insert custom messages for display and produce reports with Scheduler’s flexible web-based reporting engine. Field Office Personnel can review their appointment schedules online, review the schedule of all resources within a service location (supervisor only), log appointment no-shows, and use the optional Test Score interface to input results of CDL pre-trip/skills/road tests.

Hosting Options:  Motor vehicle agencies can elect to host the Scheduler software in their own data center, or have MorphoTrust provide hosting at our secure web hosting facility. Our flexible licensing and hosting options provide a solution for both low-volume and high-volume scheduling environments.

 

Features & Benefits:

  • Schedule appointments 24 x 7
  • Better resource management through automatic workload balancing
  • Flexible search options
  • Appointment confirmation and reminder email
  • Printable instructions and appointment details
  • Ability to cancel, reschedule or change appointments